Delicate gold necklace with a heart pendant

A necklace with a small, delicate and asymmetrical heart pendant

An excellent gift for any festive event and also for a weekday :)

• Natural Diamonds: A gemological certificate is provided for any piece of jewelry set with a natural
  diamond weighing 0.30 carats (30 points) or more. Certificates are issued by reputable gemological institutes such as GIA or EGL.

• Lab-Grown Diamonds:
  A gemological certificate is provided for jewelry set with a lab-grown diamond
  weighing 1.00 carat or more.

• Colored Gemstones: A gemological certificate is provided for jewelry set with a precious natural
  gemstone (emerald, ruby, or sapphire) weighing 1.00 carat or more.

• Other Cases: For all other purchases, an invoice with sufficient details for insurance purposes will
  be supplied.

• We operate under a licensed
  goldsmith authorization from the Diamond Supervision Director and are
  officially registered with the Companies Registry.

• Shipping Cost: International shipping from Israel is $30.
• Production Time: Up to 10 business days.
• Shipping Time: Up to 5 business days (not included in production time).
• Delivery Attempts: If the recipient is unavailable and three delivery attempts have been made, the shipment will be returned to origin. In such cases, no refund will be issued.
• Courier Service: Shipments are delivered to your doorstep via UPS or FedEx.
• Tracking: A tracking link will be provided with every order.
• Taxes & Duties: All applicable taxes and duties are the responsibility of the customer, in accordance with the laws and regulations of the destination country.

• We make every effort to ensure your complete satisfaction with your Stav Fine Jewelry purchase.
• Returns are accepted within 14 days of delivery (excluding personalized or custom orders).
• Taxes and duties paid will not be refunded in the event of an exchange or return.
• A fee of $80 will be deducted from the refund amount, in addition to the $30 outbound shipping charge.

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Personalized and custom orders are non-returnable and non-refundable. The return of a product and the cancellation of a purchase are not allowed in case of a jewel that costs more than 800$.

We stand behind the quality of all Stav Fine Jewelry and offer a two-year warranty against craftsmanship defects.

• If your jewelry arrives damaged or with a defect, please contact us. We will propose a solution and proceed only with your approval.

Warranty Coverage:

• Lost Accent Stones: Replacement of lost accent stones (up to 0.20 ct) free of charge within two years from the delivery date. After two years, lost stones are considered normal wear and can be replaced for a small fee plus delivery costs.
• First Size Adjustment: Free resizing for rings, bracelets, or necklaces (shipping and taxes not included).

Warranty Exclusions and Conditions:

• Fine jewelry is subject to normal wear and tear. Our warranty does not cover damage from normal use, accidental trauma, loss of gemstones, misuse, or theft.
• Damage, staining, or chipping of the center stone is not covered unless the defect is present upon arrival. Please notify us within 7 days if the center stone is unsatisfactory upon delivery.
• Any repair, resizing, or service performed by a third party voids the warranty, except in cases where a local jeweler is approved by us beforehand. Customers may sometimes have repairs done by a local jeweler and submit a quote to us for approval before work begins.

We will be happy to assist you with any questions - for the contact page click here